Author Message

nabeel23

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Joined
05 Nov 2011
Posts
2
Location
United States
PostedFeb 02, 2013 1:27 pm   Last edited by nabeel23 on Feb 03, 2013 10:03 am. Edited 1 time in total

Server Problem

GMs Read!!!!!!!!
Servers aren't working for a lot of people including me please fix GMs
Edit 1:I tried different browsers and it still didn't work.
Edit 2: i tired logging on to another computer/laptop and it worked.
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GMAcademy

GameMaster: USA
GMAcademy
Joined
16 Apr 2012
Posts
727
Location
United States
PostedFeb 02, 2013 6:14 pm
Hey,

Issue is fixed. Thanks for your report Smile

denknight

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denknight
Joined
05 Jul 2012
Posts
90
Location
United States
PostedFeb 03, 2013 1:09 am
cant log in too, after it loads I get this message

"LoginAgent: onError()Error #2048"

KruxyMagik

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KruxyMagik
Joined
10 Oct 2011
Posts
17
Location
Phoenix United States
PostedFeb 03, 2013 5:57 am

problem

o.o
Issue isnt fixed for me yet -.o

Wuddley

Rank 0
Joined
29 Jan 2013
Posts
2
Location
Norway
PostedFeb 03, 2013 6:07 am

Re: problem

o.o
KruxyMagik wrote:
Issue isnt fixed for me yet -.o  


Aint working here either, cleared whole history/cache, tried like 4-5 browsers, nothing is working, can we at least get some pointers on what to do?

Or if u have a known issue witch is been taken care off?Smile

woelank

Rank 0
Joined
03 Sep 2010
Posts
10
Location
Indonesia
PostedFeb 03, 2013 6:56 am
i also still disconected, even try on different comp that never been used for play starlight story.

GMAcademy

GameMaster: USA
GMAcademy
Joined
16 Apr 2012
Posts
727
Location
United States
PostedFeb 03, 2013 2:31 pm
we have re started the servers again - should not have any problems logging in. Please always try clearing cache/cookies and flash cache if there are any issues. Thanks!

LordChouun

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LordChouun
Joined
03 Feb 2011
Posts
19
Location
United States
PostedFeb 03, 2013 10:01 pm
I went to a + Dungeon and it never loaded so I went to refresh the page and it told me the page moved. When I went to connect it said You have disconnected from the server.

Oberonu

Rank 3
Oberonu
Joined
02 Apr 2008
Posts
942
Location
Yulee United States
PostedFeb 03, 2013 10:11 pm
It's random people at random times it seems academy. I cleared cache, adobe flash, even used another browser, still won't let me connect. I think the issue is the server going on and off at different times or having server splits for regions in which some can load it and others can not. It could be multiple issues such as computers overpinging the server, pointers not working right, regions and net connection, and more. Then again, that's what cb is for.

I am now on, however later it won't let me on again. Giving you an update. It's due to the MS lag, something that might need to be looked into for other issues also. If you're beyond a certain Ping for some servers they will not let you connect or will disconnect you, which sounds like the two most common complaints and when I did a ping test, those regions below 200 ping my friends could connect, those above 200 ping could not, which is based off of a series of causes. Cheers!

Oberonu

Rank 3
Oberonu
Joined
02 Apr 2008
Posts
942
Location
Yulee United States
PostedFeb 04, 2013 10:19 pm
We probably need to see at what point the server disconnects people, aka what ping level does it lose them. Running into post elsewhere about this so sending them here.

Om nom nom nom!"You want me to give up? I've never learned how to. You do it first so that I know what it is, then I might consider it."
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