I've downloaded, patched and uninstalled so many times

Ok, so Ignite doesn't work for me. I downloaded from some mirrors and none of those worked. So i download the bare bones version with no Ignite and pull all files from the update server. Great! Still won't open, i click on the START button and i get no other screens, just, nothing. I manually terminate the processes from the task manager and try again, same result.
I followed all advice in the help thread at the top of the forums here, i didn't have to make any changes though because all my settings were already at what he said to have. Here is the ping report, doesn't even look like i'm getting through to the Aeria server. Help! I HAVE MONEY AND WANT TO SPEND IT!!!!! Just let me play the game please
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Tamara Hall>ping
www.aeriagames.com
Pinging orig-10001.aeria.cotcdn.net [184.169.113.206] with 32 bytes of data:
Reply from 184.169.113.206: bytes=32 time=31ms TTL=57
Reply from 184.169.113.206: bytes=32 time=15ms TTL=57
Reply from 184.169.113.206: bytes=32 time=17ms TTL=57
Reply from 184.169.113.206: bytes=32 time=15ms TTL=57
Ping statistics for 184.169.113.206:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 31ms, Average = 19ms
C:\Users\Tamara Hall>ping 174.142.117.20
Pinging 174.142.117.20 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 174.142.117.20:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\Tamara Hall>