First, the whole SF thing is honestly just horrible. We just DC half of our games and then you guy do a maintenance update that fixed nothing, not to mention we got 1 minute notice about the maintenance. Second the amount of hackers are just brutal, really needs fixed. Oh and the game sages VERY HELPFUL in fact, more helpful than the GM's :/. A lot needs to be done, keep in mind people spend money on soldier front, we would like to see a little more than minimal effort put in to try to make the game better for the community.
2 A big fat 2. Cannot give you anything more due to the poor server, hackers and minimal effort.
I will some this up once more, the service blows.