How would you rate Aeria Games Service?

5 (Excellent)
13%53 Votes
4
12%49 Votes
3
15%62 Votes
2
12%48 Votes
1 (Poor)
45%177 Votes
Total Votes :: 389 Votes
Author Message

Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedJan 24, 2013 4:25 pm   Last edited by Superman0X on Feb 27, 2013 1:40 pm. Edited 1 time in total

Feedback Poll 01/24/13

We run this monthly, to see how we are progressing (if at all).

The topic is: How would you rate Aeria Games Service?

5 is considered the best rating.
1 is considered the worst rating.

You are free to decide on your own what exactly this means.
You are free to post here any details that you would like to share.
Please feel free to state whether you have seen any changes in the past 30 days, and what you think about them.

The overall score of this poll, as well as a summary of the comments posted will be given to management.

Note: Random AP rewards may be given to accounts that post comments.

---Additional Information---

We will be sending out email surveys again this month. We will be using survey monkey, and the email should look something like this:

Subject: Aeria Games Customer Survey
Body: Aeria Games is conducting a monthly survey, and your response would be appreciated. You're email was chosen because you have submitted a service request in the past 30 days.

Here is a link to the survey:
http://www.surveymonkey.com/s.aspx

This link is uniquely tied to this survey and your email address. Please do not forward this message.

Thanks for your participation!

Please note: If you do not wish to receive further emails from us, please click the link below, and you will be automatically removed from our mailing list.
http://www.surveymonkey.com/optout.aspx

---Note--
Sorry that I am a little late this month. I was very busy and lost track of time.

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Kawaii_Love

Rank 2
Kawaii_Love
Joined
23 Aug 2012
Posts
478
Location
Wonderland, France
PostedJan 24, 2013 4:30 pm
Giving my monthly 3.

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minuzaki

Rank 4
Joined
08 Mar 2010
Posts
1620
Location
Hell. Denmark
PostedJan 24, 2013 4:32 pm
Montly 2. Not sure what you want to give feedback on. Everyone in AVA and Shaiya is pissed.

has moved to aeriagames.com/user/Ayvii

p4ndx

Rank 5
p4ndx
Joined
02 May 2008
Posts
3472
Location
United Kingdom
PostedJan 24, 2013 4:48 pm
3 I guess. Same comments as always.

Less QQ! Moar PewPew!

AznMaggot

Rank 4
AznMaggot
Joined
25 Jun 2012
Posts
2451
Location
United States
PostedJan 24, 2013 4:48 pm
An 1, thanks for ruinning AvA. Crappy servers, crappy updates and trying to make it p2win.

inbe4ArgumentingAboutThisButIWontReadAnyReplies

TheLoudOne.

Rank 0
Joined
23 Jan 2013
Posts
25
Location
United States
PostedJan 24, 2013 5:22 pm   Last edited by TheLoudOne. on Jan 25, 2013 6:13 pm. Edited 1 time in total
Shaiya.... 'nuff said .............1

Formalitys

Rank 4
Formalitys
Joined
13 Feb 2012
Posts
1678
Location
United States
PostedJan 24, 2013 5:25 pm
Regarding GunZ:

I voted a 2


The new game mode has become unplayable to most people due to the lag issues that are present. Some players also abuse their lag in order to gain an unfair advantage, which severely cripples the opposing team. This abuse is very close to having a godmode hack and strays players away from our new game mode, Blitz. The new kick system is far less convenient than the old one and I believe needs to be reverted back to the old system or improved. Some people still experience the "Max number of players reached" issue, which leaves them to do nothing but restart the game and hope they can successfully log into a server next time. Some promotions have been lagging. Communication between overall player community and Aeria staff is still very minimal.



Although some promotions have been lagging, there have been some good tiered spenders. One great thing is that the we have been able to dish out a lot of events for the players recently.


Things I would work on:
1. A functioning clan system
2. Item mall reconstruction
3. Anti-lead
4. Fixing Blitz lag issues/bugs
5. Merging Clan War and Quest servers



-Formality

trainer772

Rank 5
trainer772
Joined
15 Feb 2012
Posts
3295
Location
Bowlofrice Korea, South
PostedJan 24, 2013 5:38 pm
Uh, 5. Because Devo is such an awesome GM. I'm too distracted by his awesomeness to give my usual 4 or 3.

pervddl

GameSage: Aeria Mobile
pervddl
Joined
10 Jun 2008
Posts
508
Location
Belo Horizonte Brazil
PostedJan 24, 2013 5:59 pm
4

Because you were late this month, not getting 5 ;P

qawsar

Rank 5
qawsar
Joined
03 Apr 2007
Posts
3592
Location
NYC United States
PostedJan 24, 2013 6:10 pm
5, as always, for the most obvious (to me) reasons.

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