It might be a compatibility issue,
Go to the "Properties
" for the "Launcher.exe
" file, under the subheading "Privilege level
", check the box stating "Run this program as an administrator
". Also you should use the "Compatibility mode
" option to select a previous Operating System version. Compatibility mode is a software mechanism in which a software emulates an older version of software in order to allow obsolete software or files to remain compatible with the computer's newer hardware or software.