I see the 2 I offered last month based on hopes for improvement was unfounded. I am back to rating Aeria as 1, based on how Shaiya is run.
I will decline to offer any feedback here on how to improve, as I have already done so in extensio
in the email survey. Not that past experience with how our feedback is treated makes me believe it makes one lick of difference. The only people who seem to care in Aeria these days is the Customer Relations team, and they obviously hold precious little sway on what goes on.
Where Shaiya goes, the staff's care and cultivation of the community has long gone. Result: increasing community hostility, distrust and lack of confidence in the company.
Way to go, Aeria. I hope you are proud of what you have done.
For further comment, see Alastero's post: http://www.aeriagames.com/forums/en/viewtopic.php?t=1850385&start=20#row5