Hi ahmed_a.hakam, try the following procedure and fingers crossed it should resolve your problem.
Go to Control Panel
Search for Akamai NetSession Interface Control Panel
Go to Advanced
(or preferences) (the second tab)
At Services, click on Start
If you don't have Akamai Netsession Inteface installed so you can't see it in the Control Panel then you will need to download it from the following link (Download Akamai
This should have been posted in the Technical Issues
section of the forum, please bear this in mind next time.