To the Crystal Saga community,
It saddens me that I need to make this kind of address to our player community but the player reports the GM team receives warrants a community address.
The GMs have received some pretty hurtful, disgusting, rude, and downright awful player reports from players reporting other players for things said in world chat or PMs. There is no need to go into detail but if you violate the ToS language guidelines you WILL receive action ranging from a mute to a permanent ban. Aeria games will not permit or tolerate our in game chat being a tool for hate and abuse.
If you see a player using inappropriate language PLEASE report them here: http://www.aeriagames.com/contact/support
The GSs and GMs do there best to be in game and report players but it is the responsibility of the entire community to create a game that is respectable and enjoyable by all our players.