Truly? Do you recall who the GS was?
She was referring to Saveric (in game name - GS Daehawk) i believe. Although he is VIP, his spend is marginal compared to other players his level. Until last week he was the highest level ranking player and was still competitive with BR.
Also note, not all VIPs are big spenders. There are a lot of players who spend no more than the amount needed to buy VIP each month on the game. Also, not all spenders are VIP (athough this is a lesser proportion).
You can be competitive without spending a fortune. Granted you might not be able to take down the Tris and Euphs of the game but that does not mean that the game isn't enjoyable. Almost everything available in balens shop is also available for free by grinding or a bit of luck.
Yes I agree that wings being a balens-only item atm is unfortunate, and I really hope (and expect) that in the near future they introduce an event where these can be earned. But essentially that is not a game-breaking issue. Also, the fact that you play through Aeria is useful to free players. There a promotions and surveys that can be completed for AP as well as regular forum competitions ( THIS IS ONE
) and facebook riddles which give away free AP if you know where to look. So it is still possible to get wings without spending.
In my opinion the balance between free-player and payer is better in this game (at this stage in time) than in many other games I have played. And there will always be the big-power buyers who leap ahead in strength no matter what. Even the average spender cannot compete with them and it's best to let them fight between themselves and enjoy the game as you play it competing at your own level.