Well I joined in October last year, straight into Golden Age as my first (and currently only Aeria Games game). I'm in my 4th decade, and wouldn't describe myself as a n00b to online games, albeit a n00b to this one!
Did the usual, signed up, ran around a lot, didn;t achieve a great deal, and just joined a random alliance. Happened to ask a question in world chat for some advice and up popped a PM from StPoort with the answer. We got chatting, and for a period of a few weeks I bombarded him with messages of "how do I?" "what does?" and the usual new-starter questions. And it appeared that never was a question too trivial to answer, he always had the time for me, and i cannot stress how helpful he was.... may i reiterate, i wasnt in the same Alliance as he, but this appeared to matter not, he just helped me on my gaming way.
I think those who have stated that he's not impartial have not experienced the same side to him as me, and whilst I cannot answer for them, I can speak for me. StPoort certainly made my inception to the game a smooth one.... and since then, rarely is there a day i do not log in.
StPoort.... thank you and you get my vote.
(By the way, just before the detractors jump all over this, yes I am now in the same alliance, this is nevertheless nothing to do with StPoort, I was seduced by a different guild member and was coincidence that it was the same one as StPoort.)