Author Message

ohelia

Rank 0
Joined
10 Feb 2008
Posts
1
Location
yuoki United States
PostedDec 17, 2012 10:40 am

Didnt recieve my item from item mall

for anyone who can help me i ordered an item from the item mall and never recieved it. the website said it was delivered and I logged into game and it was not there says i didnt order anything but it subtracted ap from me. thanks
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itchago

Rank 2
itchago
Joined
05 Sep 2009
Posts
731
Location
United States
PostedDec 17, 2012 11:22 am

MerlinMcTav

Rank 5.1
MerlinMcTav
Joined
19 Dec 2008
Posts
7246
Location
New Zealand
PostedDec 17, 2012 9:38 pm
Just checking the obvious before you send a ticket.

If you are on OS then check both your bank and your gift box. If you are on Phoenix then check your gift box.

Also, make sure you have logged off and then back on.

If the item is still not there then a ticket is your only option.

RIP Kizzd
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