Author Message

dannyheine1

Rank 0
Joined
17 Jun 2008
Posts
5
Location
beerzerveld Netherlands
PostedDec 13, 2012 8:31 am

Character is not anymore

GunZ
Hello Men & women .
Once in ijji i had a character named LigHtRidEr . But when i log in to my GunZ . The Char is no more .. Someone or anybody can return him . Maybe i was hacked those days ... idk anymore..
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ijjiBankai

Rank 2
ijjiBankai
Joined
26 Jun 2012
Posts
738
Location
United States
PostedDec 13, 2012 12:50 pm
Did you merge your account when GunZ transferred over to Aeria?

Also, check out this thread.

http://www.aeriagames.com/forums/en/viewtopic.php?t=1783449

Best of luck.

If you have already transferred during the merge and your data is truly missing, I advise you to submit a ticket.

dannyheine1

Rank 0
Joined
17 Jun 2008
Posts
5
Location
beerzerveld Netherlands
PostedDec 14, 2012 9:41 am
Can u ask someone to transfer . bcuz it was a lvl 45 account or something . im joined 2008 so this is 100% the accouunt i used on ijji . but i dont got the char anyore.

JaStulla

Rank 3
JaStulla
Joined
23 Jul 2012
Posts
876
Location
Portmore. Jamaica
PostedDec 14, 2012 12:20 pm
dannyheine1 wrote:
Can u ask someone to transfer . bcuz it was a lvl 45 account or something . im joined 2008 so this is 100% the accouunt i used on ijji . but i dont got the char anyore.  

its the merge u wernt hacked.

The universe is infinite, so is the human mind. Make change to society.IGN: sexsit

Formalitys

GameSage: Gunz
Formalitys
Joined
13 Feb 2012
Posts
1373
Location
United States
PostedDec 14, 2012 1:00 pm
Please clear some things up by answering these questions


1. Like Bankai said, did you merge your ijji account with your existing Aeria account already?

2. If you already merged, are any of your previous characters showing up? I'm assuming no since you said you had a character named LigHtRidEr that is now gone. It was common for characters to not show up after merging, as it was addressed in this thread:
http://www.aeriagames.com/forums/en/viewtopic.php?t=1649097

You must submit a ticket in order to get this issue resolved. Here is the ticket link:
http://www.aeriagames.com/contact/support


Rest In Peace GunZ

dannyheine1

Rank 0
Joined
17 Jun 2008
Posts
5
Location
beerzerveld Netherlands
PostedDec 15, 2012 9:18 am
i already did merge

Formalitys

GameSage: Gunz
Formalitys
Joined
13 Feb 2012
Posts
1373
Location
United States
PostedDec 15, 2012 12:08 pm
dannyheine1 wrote:
i already did merge  


Then as instructed above, please send a ticket to resolve your issue.


Rest In Peace GunZ

dannyheine1

Rank 0
Joined
17 Jun 2008
Posts
5
Location
beerzerveld Netherlands
PostedDec 17, 2012 10:05 am
Already did . no reply .

ijjiBankai

Rank 2
ijjiBankai
Joined
26 Jun 2012
Posts
738
Location
United States
PostedDec 17, 2012 5:59 pm
dannyheine1 wrote:
Already did . no reply .  


They should reply within 2 days. If you get no reply within 3 days, then pm one of the Game Sages.
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