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tepidentity

Rank 0
tepidentity
Joined
29 Nov 2012
Posts
20
Location
Bulgaria
PostedDec 07, 2012 8:56 am   Last edited by tepidentity on Dec 13, 2012 10:59 am. Edited 1 time in total

That stupidity of mine...

Whole week now I've that pain in the arse...
EDIT : Prob resolved. Thanks for your help!
-------------------------------------------------
Hello everyone, I've got this serious problem which I can't figure out for like a week now... I had to create that account in order to try to recover my old one. I can't remember the e-mail that it was registered on. All I know for now is my username - characters on the account, servers they are in and approximately last date(week) of log in. I've abandoned this game like a year ago and now I have to start everything again... The acc has no uber toons / gears so there is no reason for me to pretend for it's ownership if that's not the truth. Any ideas how to recover that acc will be appreciated. Thank you in advance and all best, B. Pavlov.
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triti

Rank 3
triti
Joined
11 Dec 2008
Posts
1101
Location
In the world of dreams Iceland
PostedDec 07, 2012 8:58 am

Re: That stupidity of mine...

Whole week now I've that pain in the arse...
tepidentity wrote:
Hello everyone, I've got this serious problem which I can't figure out for like a week now... I had to create that account in order to try to recover my old one. I can't remember the e-mail that it was registered on. All I know for now is my username - characters on the account, servers they are in and approximately last date(week) of log in. I've abandoned this game like a year ago and now I have to start everything again... The acc has no uber toons / gears so there is no reason for me to pretend for it's ownership if that's not the truth. Any ideas how to recover that acc will be appreciated. Thank you in advance and all best, B. Pavlov.  


this might help

tepidentity

Rank 0
tepidentity
Joined
29 Nov 2012
Posts
20
Location
Bulgaria
PostedDec 07, 2012 9:04 am
I've tried to reach aeria suppor team and here what they replied to me. I added most of the info in the ticket but I guess they considered the information as insufficient. Here what they did replied :

The more information you can give us, the
easier it will be for us to help you.

1) Account Name
- now that.
2) Server(s) your character(s) are associated with
- know that.
3) Name(s) of the character(s)
- know that.
4) Items which the character(s) have equipped and in the inventory
- no idea.
5) Last 5 items purchased in Item Mall (including dates, times, and
character(s))
- know that.
6) The transaction #'s for the last 5 items purchased
- know that.
7) The last time and zone your character(s) were logged in
- know that.
Cool The original and current email address associated with the account
- know that.
9) The date the account was registered
- no idea.
10) Your I.P Address ( feel free to use whatismyip.com)
- differs from the old one but both from the same city and timezone.

The crappy thing is that i've registered the acc on some of my sunked emails or I've created a new one for the purpose. I belive if I only know hte email that the acc has been registered on I will recover it.

triti

Rank 3
triti
Joined
11 Dec 2008
Posts
1101
Location
In the world of dreams Iceland
PostedDec 07, 2012 9:10 am
tepidentity wrote:
I've tried to reach aeria suppor team and here what they replied to me. I added most of the info in the ticket but I guess they considered the information as insufficient. Here what they did replied :

The more information you can give us, the
easier it will be for us to help you.

1) Account Name
- now that.
2) Server(s) your character(s) are associated with
- know that.
3) Name(s) of the character(s)
- know that.
4) Items which the character(s) have equipped and in the inventory
- no idea.
5) Last 5 items purchased in Item Mall (including dates, times, and
character(s))
- know that.
6) The transaction #'s for the last 5 items purchased
- know that.
7) The last time and zone your character(s) were logged in
- know that.
Cool The original and current email address associated with the account
- know that.
9) The date the account was registered
- no idea.
10) Your I.P Address ( feel free to use whatismyip.com)
- differs from the old one but both from the same city and timezone.

The crappy thing is that i've registered the acc on some of my sunked emails or I've created a new one for the purpose. I belive if I only know hte email that the acc has been registered on I will recover it.  


Account username> search members >and see the date when you joined in that to help you a lil

But you might got theyr auto-response handle by silly GM's ~
You should keep replaying to it i guess

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