Author Message

Tsaiaki

Rank 0
Joined
29 Apr 2011
Posts
2
Location
United States
PostedDec 06, 2012 3:45 pm

New Here

I just downloaded Eden Eternal, and I log on for less than a minute and the server disconnects me. I've repeatedly checked my connection for this, and still nothing. Help.
Advertisement

Merushii

Rank 3
Merushii
Joined
08 Jul 2010
Posts
1310
Location
Cuddling kittens in the United States
PostedDec 06, 2012 7:23 pm
Hello Tsaiaki!

This could be caused by a variety of things. Let's begin with this. ^_^

  • Please check that your antivirus/firewall is allowing the _Launcher.exe. Location of this is default: C:\AeriaGames\EdenEternal.
  • If you're still having issues, please run a tracert and post the results here.


Please try those first and let me know how it goes!
Also, this information is found in greater detail on the awesome BigNakedBob32's technical help thread.

Tsaiaki

Rank 0
Joined
29 Apr 2011
Posts
2
Location
United States
PostedDec 07, 2012 1:27 pm
I really appreciate the help! Smile

But it didn't work...

Merushii

Rank 3
Merushii
Joined
08 Jul 2010
Posts
1310
Location
Cuddling kittens in the United States
PostedDec 07, 2012 1:31 pm
Please run a tracert and post it on this thread. ^_^

kasiarek7

Rank 0
kasiarek7
Joined
07 Nov 2012
Posts
18
Location
Poland
PostedDec 08, 2012 9:05 am
Well, another disconnection problem...

Isn't it kinda strange, that most of people just can't found resolve for this issue? I'm not an exception. I have posted my tracert in one of the threads but i think none of admins are intrested in it.
Display posts from previous:   Sort by: