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johny4o1

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05 Aug 2008
Posts
3
Location
Cranston United States
PostedDec 02, 2012 2:13 pm

I need help on getting my account back

PsychotikJ
Hello well I havent played ever since Ijji owned the game and I didnt know it converted to aeria games i guess.. I have no clue how to get back on my account, someone help. Smile))
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ZiggyIsGrape

Rank 5.2
ZiggyIsGrape
Joined
05 Nov 2011
Posts
18984
Location
Las Vegas, Nevada; United States
PostedDec 02, 2012 2:15 pm

Re: I need help on getting my account back

PsychotikJ
johny4o1 wrote:
Hello well I havent played ever since Ijji owned the game and I didnt know it converted to aeria games i guess.. I have no clue how to get back on my account, someone help. Smile))  


Aeria manages the ijji transfer site now, and has access to all those accounts.

If you need help recovering it please send a ticket to http://www.aeriagames.com/contact/recover and please be as detailed as possible including as much information surrounding your account and proof of your ownership to it as possible.

With that said, good luck getting your account recovered Wink

johny4o1

Rank 0
Joined
05 Aug 2008
Posts
3
Location
Cranston United States
PostedDec 02, 2012 2:33 pm
Thanks, how long do you think it will take for them to reply?

ZiggyIsGrape

Rank 5.2
ZiggyIsGrape
Joined
05 Nov 2011
Posts
18984
Location
Las Vegas, Nevada; United States
PostedDec 02, 2012 2:34 pm
johny4o1 wrote:
Thanks, how long do you think it will take for them to reply?  


It should take no longer than 48 hours (excluding sundays, and maybe mondays) if it hasn't been answered in 48 hours find a GS in one of the many forum subsections and they will flag the ticket for immediate review

johny401

Rank 0
Joined
05 Aug 2008
Posts
1
Location
Providence United States
PostedDec 06, 2012 4:55 pm
Ok so.. I never got a response

ZiggyIsGrape

Rank 5.2
ZiggyIsGrape
Joined
05 Nov 2011
Posts
18984
Location
Las Vegas, Nevada; United States
PostedDec 06, 2012 11:09 pm
Hello Johnny, sometimes they take a little longer than 48 hours. However, since you have already waited that length of time you can now go seek out a GS. You can find them in the various sections and they will have a green tag in the shoutbox. If you find one kindly ask them to pass a ticket up for you and copy/paste your ticket number for them.

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