Avoid Being Scammed
Being scammed, is something that has happened to a lot of people. It is also something that a lot of people are afraid of. There is however a few simple guidelines that you can use to prevent most of the cases of being scammed, which i will list below.
Most people say that they will never be scammed, and that may be true, but there will always be a moment where you are not 100% aware of what is happening in the game. Examples could be with mundane actions, such as trading a specific item for another, over and over again.
The guidelines are as follows
Check the trade window
By checking the trade window thoroughly, you can actually prevent more than 80% of the scams involving trades. Check that the player you are trading with, is offering the exact item you are looking for, the exact quantity and so forth.
Checking the icon of the item is not enough, as more and more games are re-using icons for different items. Check the name, the level of the item, the rarity, durability (when applies) and so forth before you complete a trade.
Please note: Items lost due to straight up trade scams, are usually not refunded by AeriaGames & Entertainment. This means that you will lose your items forever if you fall victim to this scam.
Do not pay up front
As with in real life. Paying in advance is risky business. You have no guarantee that the player will honor their end of the agreement. You may end up losing your money for nothing.
Please note: Gold lost due to paying for stuff in advance, is usually not refunded by AeriaGames & Entertainment. This means that you will lose your items forever if you fall victim to this scam.
Do not lend out items or gold
Giving another player something, and expecting them to return it is a risky business.
You have no guarantee that they will give you the item or gold back at a later date.
Please note: Gold or items lost due to lending out, is usually not refunded by AeriaGames & Entertainment. This means that you will lose your items forever if you fall victim to this scam.
When you receive emails from AeriaGames & Entertainment, make sure that the sender is actually AeriaGames & Entertainment. These days, it's easy to fake email senders, so use your common sense to determine whether or not the email is legit. A few key pointers to a malicious email could be:
- An email asking you for your login information
- An email in which they ask you to click a link and log in to verify your account
- An email that contains obvious spelling and grammar mistakes
AeriaGames & Entertainment will NEVER
ask for your information, nor require you to verify your account after you've registered. There are certain situations where this may not apply however. If you've been banned, Aeria might need you to provide certain information, but this will be sent to you through an RT, and not directly to your email in most situations.
No matter who it is who is asking, do not give our your information. Email, username, password. These are all sensitive information that you need to keep tight. Not even GM's or GS's will ask you for this information. If they do, report them immediately.
Use your common sense. By doing so, you can avoid almost any and all scams and attempts at your account information.