I'm an old gamer. I started out with Last Chaos and liked the game until it got a bit repetitive for me and dull, but the overall content, community, and support was very good. I then found Shaiya. Since then (2005) Shaiya at the time was very nice! It was lots of fun, competitive, and balanced for those who purchase AP and those who don't.
Unfortunately, PMs have turned this Shaiya game just for the money. GM services as much as they try, it's very very poor. Disappointingly poor to say so. For the past few months the following has happened:
1) Game crashes at least 2 times a week. It was said Nexon had a patch which they submitted to the GMs. It's been 10 weeks and still broken. (GMs committed themselves to a 24 hr deadline).
2) GMs and PMs provide skewed information. Everyone in the community knows they are posting stuff that customers want to hear, but they don't got anything to backup their words. In other words, they say something is going to happen, but really, nothing ever happens. If it does, then something else breaks or it's something that requires customer to pay more AP for ("mystery boxes")
3) Last addition of the content to episode 6. It was very very sad to read a post from a GM/PM that they didn't even know what they were patching into the game. Evidently, the patch came with a number of bugs that had to be reported by the customer because apparently the patch was not even tested before final implementation to the public.
4) Service to the customer has gone much slower, but the cost of the items are sky high. People pay a lot of money and have to wait 10+ days to receive their purchased item. This is a travesty and really just because of this, customer service is just downright poor.
My only experience with Aeria lately has been with Shaiya because it's the only game I've played for 5+ years. Unfortunately, because I don't play other game but Shaiya, it is my only factor into my grading. That being said, if I could, I would give a rating of 0.
I can only hope that DK will not be turned into something as ridiculous as Shaiya. I'm looking forward for that game, I've been hearing good things about it and tempted to try it. However, if it's going to be run by the same people who ran Shaiya, forget it.
Gave a 1 ..and I felt that was too high.