Issue: Had a guild mate say they used an MFI4 on a piece of gear to +15 it. It failed, item lost. He put in a RT. Got a response back from Aeria, to the affect of, so sorry so sad that our as advertised 100% +15 thingy doesn't work... but no item return.
Now everything above is hearsay. I have no way of proving the veracity of said guild mate's claims. The reason behind my post, is to find out if anyone else has had this issue. If so, has Aeria returned the broken item?