Author Message

richard1102

Rank 0
Joined
30 Jul 2012
Posts
4
Location
United States
PostedNov 29, 2012 2:48 pm

character password reset

tried the site cant reset my halfkin password
i have tried since the beginning of nov to reset my character password with no luck all the site links to help have been a bust no help at all it has me log in then nothin i applied on the site through site support but cant seem to get any help
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Short_Amigo

Rank 4
Short_Amigo
Joined
16 Apr 2008
Posts
2327
Location
A place in Canada
PostedNov 29, 2012 2:54 pm
Hello richard1102,

To reset your character password, you have to send in a Contact Us ticket. Response can take up to 48 hours, and if it takes longer then 48 hours, you can give the ticket number to an Eden Eternal GS (like myself) to get it dealt with.

If you want to check for replies, you can look under the "My tickets" section of the Contact Us link I have supplied.

Hope this helps you out.

Have a good day.

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