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Proactiv

Rank 1
Proactiv
Joined
25 Aug 2012
Posts
318
Location
United States
PostedNov 28, 2012 9:06 pm
Hey, how do you send tickets?

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husseinatwa

Rank 4
husseinatwa
Joined
02 Jul 2012
Posts
1629
Location
New York United States
PostedNov 28, 2012 9:10 pm
idleninja007 wrote:
So i didnt get anything, should i wait or send in a ticket?  


Yea neither did I send a message I just sended 1 rite now cuz they finished paying it out yesterday and I know for a fact I played around 4-6 hours so that's more than enough for at least the 5 pc gm4

crnroxsouth

Rank 1
crnroxsouth
Joined
17 Jul 2012
Posts
388
Location
Brooklyn United States
PostedNov 28, 2012 9:31 pm
uH.TopSecret wrote:
They send me the same ticket..  


How do you guys get this? wb...?

dudebroradical1

Rank 3
dudebroradical1
Joined
27 Jul 2012
Posts
821
Location
Pittsburg United States
PostedNov 28, 2012 11:44 pm
DUDE IM HELLA MAD I NO LIFED TWO ACCOUNTS AND ON 1 I GOT GOLD M4 AND AK AND THE OTHER ONLOY GOLD M4\


THIS SUCKS, AERIA GAMES DOESNT UNDERSTAND, makes me hate AG cus there3 not supporting there community...

Proactiv

Rank 1
Proactiv
Joined
25 Aug 2012
Posts
318
Location
United States
PostedNov 29, 2012 3:26 pm
I just got my weapon bombs, so sending in a ticket helped. Thanks to whoever started this thread, as well as the Aeria staff for actually answering tickets unlike ijji.

yehuda3311

Rank 2
Joined
30 Apr 2012
Posts
436
Location
miami United States
PostedNov 29, 2012 5:01 pm
Wow look at the ticket I just got reposed to after they told me that they are lookig into it : Dear yehuda3311,

Thank you for contacting Aeria Games customer support.

According to our records, you qualified for the 10 hour reward and have been
sent all of the rewards you qualified for.

Thank you for your understanding in this matter.

Regards,
Action Team
This was sent to me after I replied with :100 of us wouldn't complain for no reason there must be a problem because 1 of the previous events I was told I played 40 hours in a 2 day period when I only played 15-20 hours these timers are wrong a feature where we can check our time as we play and redeem the rewards would be best.
And I just send them this: Lol this is a joke right? U just told me ur investigating the matter ur timer was bugged so don't lie to me

Posted By Aeria Mobile

uH.TopSecret

Rank 4
uH.TopSecret
Joined
09 Aug 2012
Posts
2651
Location
GFX City Germany
PostedNov 29, 2012 5:25 pm
I got 11 tries gold tango today I sended the ticket yesterday..

Proactiv

Rank 1
Proactiv
Joined
25 Aug 2012
Posts
318
Location
United States
PostedNov 29, 2012 5:40 pm
yehuda3311 wrote:
Wow look at the ticket I just got reposed to after they told me that they are lookig into it : Dear yehuda3311,

Thank you for contacting Aeria Games customer support.

According to our records, you qualified for the 10 hour reward and have been
sent all of the rewards you qualified for.

Thank you for your understanding in this matter.

Regards,
Action Team
This was sent to me after I replied with :100 of us wouldn't complain for no reason there must be a problem because 1 of the previous events I was told I played 40 hours in a 2 day period when I only played 15-20 hours these timers are wrong a feature where we can check our time as we play and redeem the rewards would be best.
And I just send them this: Lol this is a joke right? U just told me ur investigating the matter ur timer was bugged so don't lie to me  


They told me they were investigating the matter, but sent me the weapon bombs anyway apparently.

._Innocent_.

Rank 0
Joined
05 Oct 2012
Posts
96
Location
United States
PostedNov 29, 2012 6:14 pm

Re: For those who didnt recieve 11pc Desp WB

Gold Deluxe Playtime Event
Cambo. wrote:
2012-11-28 23:49:55 Response from Team Aeria
Hello and thank you for contacting Aeria Games Customer Service! We are aware of the possible issue regarding the payout of the Gold Deluxe Play Time Event we will be investigating this matter further. We will let the community know if there was an issue and what we plan to do to compensate those affected. In the meantime, please continue to be patient while we work to resolve this issue. Thank you once again! Regards, Action Team  


i also got the same ticket :/

TheInvictus.

GameSage: Soldier Front
TheInvictus.
Joined
15 Aug 2012
Posts
1612
Location
Port Saint Lucie United States
PostedNov 29, 2012 6:15 pm
I just recieved my 11 piece gold desp today Very Happy!
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