Author Message

iweazelger

Rank 1
iweazelger
Joined
18 Jul 2012
Posts
215
Location
Germany
PostedNov 27, 2012 12:55 pm

Tiered spender - received infection armor instead of Iyan

I made use of the tiered spender event, unlocked tier 4, and yeah...


http://s7.directupload.net/file/d/3087/gt87gitg_jpg.htm


http://s1.directupload.net/file/d/3087/mv5cqffd_png.htm


So, why did I receive an infection armor instead of my promised Iyan kevlar?

Sincerely
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SuperDeadlord

Rank 3
SuperDeadlord
Joined
06 Aug 2012
Posts
1155
Location
Maribor Slovenia
PostedNov 27, 2012 2:58 pm

Re: Tiered spender - received infection armor instead of Iyan

iweazelger wrote:
I made use of the tiered spender event, unlocked tier 4, and yeah...


http://s7.directupload.net/file/d/3087/gt87gitg_jpg.htm


http://s1.directupload.net/file/d/3087/mv5cqffd_png.htm


So, why did I receive an infection armor instead of my promised Iyan kevlar?

Sincerely  

send a ticket here to Aeria http://www.aeriagames.com/contact/support and explain your problem. It will take the staff atleast 48 hours to answer your ticket. Be patient. Wink

Madara Uchiha: Listen... In this world.. Wherever there is light there are also shadows.

ZiggyIsGrape

Rank 5.2
ZiggyIsGrape
Joined
05 Nov 2011
Posts
19009
Location
Las Vegas, Nevada; United States
PostedNov 27, 2012 8:15 pm
I also got infection camo instead of kevlar. I will send a ticket about this later.

xAtomicEgg

Rank 5
xAtomicEgg
Joined
10 Nov 2012
Posts
3726
Location
Playboy Mansion, United States
PostedNov 27, 2012 8:55 pm
Send the ticket as quick as you can, so this can be solved quicker.

m4a1mk3power

Rank 5
m4a1mk3power
Joined
23 Jul 2012
Posts
5285
Location
United Kingdom
PostedNov 28, 2012 3:22 am
Just make a ticket, its a coding error every one will get infection armor

Got this fixed within a day.

Nicely done aeria


Thank you for your message. I apologize for this incident occurring and I we hope you were not inconvenienced. After reviewing your data, I have gone ahead and mailed you the proper item to your account. I hope you are able to receive and enjoy your items. If you have any further questions or concerns, please feel free to respond to this message. Thank you and have a nice day. -Team Aeria

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