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dude5183

Rank 0
dude5183
Joined
28 Oct 2011
Posts
25
Location
Vancouver Canada
PostedNov 13, 2012 12:51 am

WESTERN PLAYERS!!

WHEN WILL EDEN ETERNAL BE AVAILABLE FOR WEST COAST PLAYERS USING TELUS INTERNET!!!!!
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Avyn

Rank 5.2
Avyn
Joined
16 Feb 2009
Posts
12966
Location
Western Canada
PostedNov 13, 2012 1:08 am
Right... now? o.o

dude5183

Rank 0
dude5183
Joined
28 Oct 2011
Posts
25
Location
Vancouver Canada
PostedNov 13, 2012 1:56 am
Take a look at this:

http://tinypic.com/r/bdkrgl/6

my internet is fine when it comes to Ragnarok, Facebook, mini-games, browsing, basically everything is great! How come EE doesn't work on my Telus provider no more! Aeria! please talk to Telus for me!!! (Jokes) Just tell me when it is possible for me to play on EE without server connection failure error!

dude5183

Rank 0
dude5183
Joined
28 Oct 2011
Posts
25
Location
Vancouver Canada
PostedNov 13, 2012 5:23 pm
???? can someone notify a gm about this???

Darkoviax

Rank 1
Darkoviax
Joined
03 Jul 2011
Posts
276
Location
United Kingdom
PostedNov 13, 2012 8:15 pm
As far as I know, Aeria EE is global, and doesn't have any IP / ISP restrictions.

It's probably a problem on your end, or your ISP's end, preventing you from being able to log in and play.
Anyway, make a post in EE's Technical Support help section of the forums, including any information you can, as you're far more likely to find help posting over there than you are posting here.

Never-mind, looks like you already did. Like the GS in your thread suggested, send in an RT if you haven't already.

Ticket responses usually take between 24-48+ hours, if you still haven't received a reply after anything longer than that, you can pass your RT number onto an Eden Eternal Gamesage and they'll forward it to a GM so it gets looked at sooner.
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