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bill590303

Rank 0
Joined
29 Jul 2012
Posts
3
Location
Taiwan
PostedNov 10, 2012 7:11 pm

buying ap with paypal ERROR CODE: -901

can't buy ap
hello everyone i bought ap last night by paypal-Express, it was successful. BUT when i trying to buy ap by paypal-recurring this morning, i got ERROR:
=============================================================
This payment cannot be completed and your account has not been charged.
Please contact your merchant for more information.
Return to merchant and try a different payment method
We are not able to process your payment using your PayPal account at this
time. Please return to the merchant's website and try using a different
payment method (if available).
=============================================================
after that, i try paypal-express, its ERROR TOO!!!!
the error message is:ERROR CODE: -901. But it has no detail about this message........lol
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minuzaki

Rank 4
Joined
08 Mar 2010
Posts
1620
Location
Hell. Denmark
PostedNov 10, 2012 7:58 pm
I don't remember which error that is, but I'm sure its that you cannot use AP within the first 20 minutes of it being bought. If not please refer to http://www.aeriagames.com/help/billing. Or if that doesn't help, send in a Billing Ticket under "Contact Us" at the very bottom of the Aeria Games Site page. Hope this helps!

has moved to aeriagames.com/user/Ayvii

shaneration

Rank 1
shaneration
Joined
06 Nov 2009
Posts
200
Location
Oxford United Kingdom
PostedNov 11, 2012 12:14 am
First time buyers are require to wait 5-20 minutes after purchase of AP. Everytime after that it is only 5 mins tops. if you have found yourself waiting over 30mins or more then please do not hesitate to contact the billing team.

Send a ticket to the billing team for this issue, allow up to 48 hours for a response but please be aware that it could take up to 72 hour or more.

Please Send Your Ticket to the Billing Team via this link Billing Inquiry

be sure to include as much detail on your problem as u can it may help speed the process along

hope this helps, need any more assistance don't hesitate to visit my profile and join my ping box for real-time help.

faely

Rank 4
faely
Joined
13 Oct 2008
Posts
2187
Location
oregon United States
PostedNov 11, 2012 2:01 am

Re: buying ap with paypal ERROR CODE: -901

can't buy ap
bill590303 wrote:
hello everyone i bought ap last night by paypal-Express, it was successful. BUT when i trying to buy ap by paypal-recurring this morning, i got ERROR:
=============================================================
This payment cannot be completed and your account has not been charged.
Please contact your merchant for more information.
Return to merchant and try a different payment method
We are not able to process your payment using your PayPal account at this
time. Please return to the merchant's website and try using a different
payment method (if available).
=============================================================
after that, i try paypal-express, its ERROR TOO!!!!
the error message is:ERROR CODE: -901. But it has no detail about this message........lol  


Please read the help topics. This is outlined here in the topic that lists Billing errors. It is a paypal issue and you will need to communicate with them. http://www.aeriagames.com/forums/en/viewtopic.php?t=1601859

Good Luck.

bill590303

Rank 0
Joined
29 Jul 2012
Posts
3
Location
Taiwan
PostedNov 11, 2012 8:26 am
thanks for all reply ^^
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