Author Message

daniglazman

Rank 0
Joined
06 Aug 2012
Posts
2
Location
Israel
PostedNov 10, 2012 3:03 pm

problem!!

problem!!
Hi
I had a player in AVA ijji
And I connect it via Facebook
And now I got to ijji try to move the player here (games AERIA)
And I can not connect
It player really important to me
Please help me

player name was- 4Dew
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blaznyuu

Rank 4
blaznyuu
Joined
08 Apr 2012
Posts
2620
Location
Kawaii Slovenia
PostedNov 10, 2012 5:27 pm
here: http://www.aeriagames.com/contact/support

you write a ticket. category = other, game = a.v.a in English, character name = 4Dew, subject = my ijji account 4Dew

in subject write your situation. also write your Facebook email (the 1 you had when you created that account).. because you created your account with facebook, the email was set to your facebook email back then. also open google, write "what is my ip address" and write your IP address too. this way they can be sure the account is yours. if you have any screenshots, then upload them to postimage or photobucket (or any other photo hosting site) and post the link to the gallery. from 2 to 5 screenshots should be enough. also it helps if you write them what weapons you had in your inventory.

also tell them where do you want them to link your ijji account, to which aeria games account.

with this they should be certain the account is indeed yours and they'll link 4Dew to 1 of your Aeria Games accounts. they also might ask for more information first.

My Event: click this if you're not single =^.^= ElumineLily, 25thNight, BlaZcoWicZ, 25thBaam, iNyuuBlaZ, RWBY, Yoredet, KIRITOxASUNA, ShiWoonYi, NiTianErXing

daniglazman

Rank 0
Joined
06 Aug 2012
Posts
2
Location
Israel
PostedNov 11, 2012 4:38 am

How do I know with they took care of it?

How do I know with they took care of it?
How do I know with they took care of it?

wiNx.

GameSage: Alliance of Valiant Arms
wiNx.
Joined
07 Mar 2012
Posts
2534
Location
Germany
PostedNov 11, 2012 5:08 am

Re: How do I know with they took care of it?

How do I know with they took care of it?
daniglazman wrote:
How do I know with they took care of it?  


Tickets do get answered within 24 hours Smile

To check the status of it follow this link.
http://www.aeriagames.com/contact/tickets
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