Author Message

phytran97

Rank 0
Joined
02 Nov 2012
Posts
6
Location
Norway
PostedNov 08, 2012 3:37 pm

AP Error

Okay, I made a new account and ranked. I've got my account like 4 days now. On this evening I decide to add some AP (3250) Okey, I tried to buy 1 piece of weapon bomb (290) Then this error popped up "Failed to buy: Can not recognize cause of error". Later I went to Aeria games homepage, I signed in and next to my name it stood clearly red name "Error" beside my AP and my username.
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EliteUK

Rank 0
EliteUK
Joined
09 Oct 2012
Posts
152
Location
United Kingdom
PostedNov 10, 2012 3:55 am
This is usually caused by a purchase being delayed.

Since its your first purchase on your account it may take a little while before you can actually use your AP.

Depending how you purchased them , your payment may still be processing.

This happens sometimes with Paypal and perhaps another method im unaware of.

Give it some time , and if you still have this issue be sure to send a ticket to Aeria Billing Support.

Billing support link
: http://www.aeriagames.com/help/billing
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