[b]my launcher is not working .. always failed OPERATION TIME OUT........ why is this happen??? can u help me????/
Sorry to hear you are having this issue!
Try these to see if you can fix it:
1) Clear your cache and cookies on Internet Explorer (even if you don't normally use it)
2) Uninstall Ignite and grab the latest version here
If these do not work, please send us a ticket here