If someone said this before my apologies, but after a search in the forum with the keyword "trade" i found nothing.
Why can't we direct trade with other people? and with direct trade i don't meant the useless shipping deks, i mean trade player to player at same time. In other games you have the "trade" option on the menu, then select a player and a window will pop up, you put your stuff here, the other put him stuff here, both click OK and trade done.
With this metod there is no need to pray when you send a item first with the desk/broker and have to wait the other send you back the gold/item/anything.
If you don't want people trading gems, furniture and this stuff it's OK, but at least lets us trade the same things we can broker. If you don't want people using this metod and ignoring broker at all just not allow the trade of gold, in the end we will have a safe way to switch gear/weapons/items with other players w/o get scammed.