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Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedOct 09, 2012 9:06 am   Last edited by Superman0X on Feb 15, 2013 11:30 am. Edited 1 time in total

PlaySpan Marketplace Compromised

This is an email from PlaySpan about their recent compromise. The site is still down (at this time).

Code:
As you are a former PlaySpan Marketplace user, we want to inform you of a recent incident that may affect you.
What happened?

Last week, the PlaySpan team detected that an outside intruder had illegally accessed servers containing PlaySpan Marketplace customer information. We immediately shut down the intruder’s access to the PlaySpan network and took steps to protect your PlaySpan account. We then commenced a comprehensive forensic analysis and are working with law enforcement to investigate the crime.

Our investigation has revealed that the information involved was limited to user IDs, email addresses and encrypted passwords. The affected servers did not contain payment account (credit card, debit card or prepaid card) information, and therefore no such data was compromised.

What does this mean for you?
As our records indicate that you have not used PlaySpan Marketplace for more than a year, we have automatically closed your account as a precaution. For current users, we have locked all accounts and closed the PlaySpan Marketplace site for good, a business decision that we have recently been evaluating. As a result, the stolen information can no longer be used for any purpose on PlaySpan.

As a reminder, best on-line practices suggest it is always safest to make sure you are using different passwords for your different online activities, so that any single intrusion does not affect multiple accounts. Therefore, if you happen to use your PlaySpan Marketplace log-in information at other websites, including your e-mail provider, we encourage you to reset those passwords.

If you are also a PlaySpan Ultimate Pay user, we have already implemented an automatic reset of all user passwords. You will be prompted to reset your password the next time you log into your Ultimate Pay account.
Your security is important to us.

Security is a top priority for us, and we are redoubling our efforts to strengthen PlaySpan’s overall system security. We believe PlaySpan runs a safe and secure network, but criminals will keep getting better at what they do. We will be doing everything we can to ensure we stay a step ahead of them and keep the PlaySpan system safe.

I sincerely apologize for any frustration or inconvenience this may cause you. Even though it has become an unwelcome fact in business today, no one likes to have to share that their network has been illegally attacked by outsiders. But we know PlaySpan’s business depends on your trust, and that means our security must always be first rate.

You can be assured PlaySpan is doing everything in its power to make sure your information remains safe.
If you have any questions, please do not hesitate to contact PlaySpan at support@playspan.com.
Sincerely,
Karl Mehta
CEO
PlaySpan, Inc.


If you have used their service, please change any associated passwords.

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Kizuna7

Rank 5
Kizuna7
Joined
25 Dec 2007
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4020
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Totally Not In Japan
PostedOct 09, 2012 9:11 am
Deem haxxors.

~Lil_Kizuna

andaro

Rank 5.1
andaro
Joined
09 Nov 2007
Posts
6512
Location
The Southern Oracle United States
PostedOct 09, 2012 10:35 am
Wow, thanks super

Formalitys

Rank 4
Formalitys
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1690
Location
United States
PostedOct 09, 2012 11:14 am
Big news :3

coduxs

Rank 5
coduxs
Joined
27 Nov 2010
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4236
Location
Retired Community Lover, New Zealand
PostedOct 09, 2012 1:55 pm
Thanks for the information Super!

deatheater59

Rank 5
deatheater59
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14 Jul 2011
Posts
4442
Location
Swag City United States
PostedOct 09, 2012 2:27 pm
Thanks for the heads up.

triti

Rank 3
triti
Joined
11 Dec 2008
Posts
1101
Location
In the world of dreams Iceland
PostedOct 09, 2012 3:06 pm
WoW

Nanakox33

Rank 0
Nanakox33
Joined
18 May 2012
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20
Location
Australia
PostedOct 09, 2012 10:10 pm
: S Thanks for letting us know.

Saveric

GameSage: Aeria Browser
Saveric
Joined
05 Aug 2011
Posts
1350
Location
United States
PostedOct 09, 2012 10:20 pm
Thanks for the heads up Super.

valeman2

Rank 3
valeman2
Joined
16 Mar 2008
Posts
990
Location
San Francisco ,Evans + 4th United States
PostedOct 09, 2012 10:22 pm
Yea if i lose my 4500 Playspan totally going law suit because they faiil to Enforce Security

ASF Corporal Valeman2 SUPPORT DOUBLE EXP/SP Improvement Plan x2 EXP/SP Weekends 3 times every week and every month http://www.aeriagames.com/forums/en/viewtopic.php?t=2119617
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