Over the past few days, there has been some confusion in game in regards to some recent actions taken by our team. We've noticed players with a lot of questions about what the GMs look for when it comes to moving in-game gold and buying/selling in-game items before action is taken against an account. I would like to take a moment to go over some important matters and hope this will resolve any concerns you may have.
I would like to bring to light a fact, probably known by most players: The playerbase on Eden Eternal collectively moves millions of gold around every day, and thousands of gold and item transactions are done by players all the time. With this said, it is impossible for the GM team to monitor every single transaction! This is where we need to be creative in where to start, and we always use Real Money Transactions as a starting point.
I would like to make it very clear that the GMs do not blindly ban every single character that comes into contact with suspicious accounts. Unfortunately, I cannot share the procedures used by the team when they investigate accounts, but what I can tell everyone is that we review all accounts and activities separately. When searching for suspicious activities, we will thoroughly check several different pieces of information in our logs before taking any action. With that said, please allow me to address a few myths that have been going around.
Myth: “You can get banned for sending any amount of gold.”
That’s silly! There are single players that move more than 50k Gold from their main character to a mule account or to their friends every day. Why would we ban players for this?
Myth: “You will get banned for buying items sold by Gold Sellers on the Auction House.”
We will not ban or question players for buying and selling stuff using the Auction House. When making a purchase on the Auction House, one does not know who they are buying the item from, and this we already know.
EE’s GMs have been actively fighting Gold Sellers every day, and if you think you’ve been wrongfully banned, please send us a ticket and we’ll individually review your account and reply to you. For your convenience, here is the link
to submit a support ticket.
I have had players that have asked me why buying gold is bad for Eden Eternal. Since we’re on this topic, please allow me to share with you some of the negative effects buying gold from Gold Sellers have on not only Eden Eternal, but on almost all MMOs.
So why is this bad? The guy buying the gold is not hurting anyone but himself by risking a ban for breaking TOS, right? Well, as we have seen, he is hurting everyone in the game who does not buy gold by reducing their gold buying power. You must now pay 80 gold for an Eden Crystal instead of the 60 gold it might have been. The symbol’s value is the same, but the gold it takes to buy it has been reduced in value. The gold buyer is stealing from everyone else in the game. He is not stealing their gold, but he is stealing their gold value.
While the in-game economy is an important part of the picture, there is the side of the gold selling/buying “business” where actual gold, not just value, is stolen from other players. Did you know that most Gold Sellers get their gold from compromised accounts? Accounts that belong to comrades that you adventured with, had their accounts stolen with items and gold removed. Some of us can relate and even heard of this from our friends in-game. Buying gold will only encourage the Gold Sellers to continue doing this.
I get so many players asking me why we can’t just offer gold on our Web Mall in exchange for AP. The main issue with buying in game gold with out game resources, like money, is that it causes inflation in game. This means that the money in game becomes more plentiful, and thus is worth less. Every gold piece can buy fewer and fewer items in game as inflation increases. This will make the game less enjoyable in the long run, and also make it impossible for new players to enjoy the game without feeling like they must spend AP to do so. Keep in mind that this isn’t the same as buying items and selling them in-game for gold. Since there are only a “semi-“fixed number of gold in-game, over inflating an item does not causes inflation on the gold, but just drop the prices on the items. However, this can be another discussion altogether.
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