Author Message

GM_Hadouken

GameMaster: USA
Joined
09 Aug 2011
Posts
1810
Location
Aeria Games, CA United States
PostedOct 01, 2012 1:41 pm

[Resolved] Regarding "Item Insertion Error"

Fix incoming!
Hello everyone!

If you have recently received a code from us for winning a raffle, you probably noticed something similar to this:


We are aware of the issue, and we apologize for the delay in getting it fixed.

On the plus side, we have new codes for you! Please follow these steps to receive your new code:

1) Submit a ticket here. Select Ignite for the game and use [Ignite]AP Error for the title

2) In the ticket, please provide the code you received from us and if possible copy the message it came with or provide a screen shot.

3) We will reply to the ticket with your new code.

Thank you for your understanding!
Team Aeria
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