Author Message

neevijan12

Rank 0
Joined
14 Apr 2012
Posts
4
Location
Canada
PostedSep 30, 2012 11:05 am

lost account

lost every info
hii uhmm i lost my old account cuz i never played it for a whille. i cant recover it bcuz i forgot the email for the account too, but i think i know the character name its icegirl, i believe, and on the account i have a lvl 31 sage, a paladin, and a ranger i think 38 or 36 plzz help me. its no fun wanting to start over again Sad .


plz and thank you
Advertisement

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedSep 30, 2012 11:13 am
Hi! Send an RT here and try to include as much of this information as possible:

1) Your full name
2) The email attached to the account
3) An alternate email we may attach to the account (please make sure you have access to this email and it is NOT currently attached to any Aeria account)
4) Your IP address (WAN IP ADDRESS)
5) The Last time you logged onto the account
6) Character information (names of all the characters on the account along with the gear and levels)
7) Where you live
8) Any AP transactions you made with the account
9) The name of the account in question
10) What does the account name mean/ stand for?
11) Country of origin this account was created in.

Good luck. ^_^

neevijan12

Rank 0
Joined
14 Apr 2012
Posts
4
Location
Canada
PostedSep 30, 2012 11:27 am
thx

neevijan12

Rank 0
Joined
14 Apr 2012
Posts
4
Location
Canada
PostedSep 30, 2012 11:27 am
when will i get the reply to my ticket

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedSep 30, 2012 11:28 am
neevijan12 wrote:
when will i get the reply to my ticket  


Usually you'll get an reply within 24-48 hours, they have to look into the account to make sure it's yours, so if it takes a bit longer, don't panick~!

neevijan12

Rank 0
Joined
14 Apr 2012
Posts
4
Location
Canada
PostedSep 30, 2012 11:52 am
kk thx
Display posts from previous:   Sort by: