I'm seeing a lot of people complaining about not receiving gift boxes. But I've found a solution from a Game Sage ( Shine Sprites ) on how to fix your problem. The reason why you aren't receiving the gift boxes is because you haven't received the latest patch to soldier front, to fix this, you must uninstall soldier front and re-install soldier front.
To do this, please follow these instructions
Go to :: Start >> Control Panel>> Uninstall a program>> Find Soldier Front
and uninstall it.
Now all that's left is to open up Aeria Ignite, and re-download Soldier Front. After you have done so, your problem should be fixed.
EDIT: If you've uninstalled it once, and re-install it, it might not work, so you're going to have to try again! I encourage that you try at least twice, before sending in a support desk ticket.
I might want to add, if uninstalling through the control panel doesn't work, it's always great to use CCleaner to uninstall it from there.
CCleaner can be found here : http://www.piriform.com/ccleaner
Also, I've made a tutorial for noobs
Link : http://www.youtube.com/watch?v=9-t_wwsRYfo&feature=plcp
**** IMPORTANT ****
Delete the ijji folder.
Make sure you transfer your replays and screenshots if you have them.
This will help.
Good luck , and I hope your problems are fixed!
If you have any questions, or other SF problems, add my xfire, I've fixed many!!
~ baotran602 ( xfire )