How would you rate Aeria Games Service?

5 (Excellent)
12%51 Votes
4
17%73 Votes
3
16%67 Votes
2
8%37 Votes
1 (Poor)
44%185 Votes
Total Votes :: 413 Votes
Author Message

Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedJul 27, 2012 10:22 am   Last edited by Superman0X on Aug 23, 2012 1:57 pm. Edited 1 time in total

Feedback Poll 07/27/12

We run this monthly, to see how we are progressing (if at all).

The topic is: How would you rate Aeria Games Service?

5 is considered the best rating.
1 is considered the worst rating.

You are free to decide on your own what exactly this means.
You are free to post here any details that you would like to share.
Please feel free to state whether you have seen any changes in the past 30 days, and what you think about them.

The overall score of this poll, as well as a summary of the comments posted will be given to management.

Note: Random AP rewards may be given to accounts that post comments.

---Additional Information---

We will be sending out email surveys again this month. We will be using survey monkey, and the email should look something like this:

Subject: Aeria Games Customer Survey
Body: Aeria Games is conducting a monthly survey, and your response would be appreciated. You're email was chosen because you have submitted a service request in the past 30 days.

Here is a link to the survey:
http://www.surveymonkey.com/s.aspx

This link is uniquely tied to this survey and your email address. Please do not forward this message.

Thanks for your participation!

Please note: If you do not wish to receive further emails from us, please click the link below, and you will be automatically removed from our mailing list.
http://www.surveymonkey.com/optout.aspx

Advertisement

RoadRaceWarrior

Rank 4
RoadRaceWarrior
Joined
22 Apr 2008
Posts
3088
Location
In a 1960s Old House in Stockton United States
PostedJul 27, 2012 10:32 am
5 for an awesome job this month :3 Smile

WT IGN = [GS]ZERO formally. Now known as my old name RRW9 Less QQ More Pew Pew.

Sebster18

Rank 4
Sebster18
Joined
09 Mar 2011
Posts
2321
Location
Somewhere In Romania
PostedJul 27, 2012 10:34 am
Voted 1 just for the simple fact I have a problem since 4 months(or 3 and a half) and still not fixed...So yeh you deserve a 1 for this.

Sig rotator with sigs I made and like

steve39

Rank 0
Joined
01 Nov 2010
Posts
26
Location
Montreal Canada
PostedJul 27, 2012 10:36 am
I would totally like if you actually fixed the paypal bug because when I purchased my aeriapoints it took a week for you guys to give me access to my aeriapoints and all the sales we're gone....

ItsSlikeR

Rank 1
ItsSlikeR
Joined
30 Apr 2012
Posts
235
Location
Manchester United Kingdom
PostedJul 27, 2012 10:37 am
Voted a 5 because of the staff

<a></a>

mizuki013

Rank 0
mizuki013
Joined
16 Aug 2010
Posts
7
Location
Prentice United States
PostedJul 27, 2012 10:45 am
I posted a 3 because I appreciate all the things that the GMs and GSs are doing, but with all the dc after arena or just randomly I get, had to give an average rating :/

LadyRuan

Rank 1
LadyRuan
Joined
24 Aug 2011
Posts
210
Location
Germany
PostedJul 27, 2012 11:13 am
Just a 2!

Why? well we still have some issues at dwo, aeria told us its fixes.. but supprise it isnt
fixed.. The Server Crashes rly much lately..

blaznyuu

Rank 4
blaznyuu
Joined
08 Apr 2012
Posts
2496
Location
Ljubljana Slovenia
PostedJul 27, 2012 11:32 am
I voted 5 because A.V.A finally transferred to Aeria Games and the GM's are working hard to fix the current game problems.

My Event: click this if you're not single =^.^= ElumineLily, 25thNight, BlaZcoWicZ, 25thBaam, iNyuuBlaZ, RWBY, Yoredet, KIRITOxASUNA, ShiWoonYi, NiTianErXing

Snuflez

Rank 0
Joined
29 May 2012
Posts
16
Location
United States
PostedJul 27, 2012 11:34 am

4

I voted a 4 this month because the service has seemed to greatly increase since last month's survey. There are still some problems on Grand Fantasia regarding bugs, but I know you guys are working hard to fix them as fast as you can. I will gladly take the survey once I receive it in my email. Keep up the good work guys. <3

iDerz

Rank 3
iDerz
Joined
11 May 2012
Posts
964
Location
United States
PostedJul 27, 2012 11:36 am
I gave a 4.
The GMs work really hard at AeriaMobile to make sure everything runs smoothly as well as helping with the little issues in game. Smile Thanks you guys!

Display posts from previous:   Sort by: