Has this error been fixed? the "You have been idle for a long time. You were automatically signed out." error? if so GM's please respond! No GM/GS responses are causing players to start spamming on the shoutbox ...
This is not the official way to contact a GM. You might get lucky (1/100 chance) of getting a GM to read this and respond. GS is a little more likely, but your best bet is to send in a ticket of your technical errors here
You may also want to read around in the forums as some other person may be having the same issue(s) and may have a solution.
The last solution is to wait, and I recommend this only if you have already sent in a ticket.
Forums = not the best/official way to get support from GM.