This will let you launch AVA using your steam account.
1.log in steam as you normally would.
2.go to your programs folder and locate your steam folder
4.in your ava folder find the executable file called "NWZlauncher"
This will launch the aeria games patcher and allow you to play.
*Note this will only work if the problems started to occur after you apply the latest update aeria offers
I.E. You were able to successfully launch the game but you quit or D/C'd and now are unable to get back on.
Sorry for the inconveniences