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Jalki123

Rank 0
Joined
30 Jun 2012
Posts
1
Location
Barnsley United Kingdom
PostedJul 09, 2012 12:58 am

Bought AP in £10 with VISA and suspended. WHAT THE

Suspended for no reason. Seriously?!
Been suspended for buying AP. This is how it started out:


I decided to buy AP for the first time! So I bought the £10 one.

It said I successfully purchased it and in the corner it said [1560 AP].

But when I went onto what I was on before, it said [ERROR AP] In red.

So I waited for 15-20 minutes as it said.

Then I clicked on [BUY COINS] in DDTank.

And it said 15-20 minutes... AGAIN!

So I waited again and clicked it at the right time.

But it said it AGAIN.

Thats when I decided to send in a ticket.

I got no reply back in 2 days. It is the 3d day now and I still NO reply!

Does it take a week or something?

And then I looked at [BUY AP], it said youv'e been suspended.

WHAT THE HECK?!
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rpen666

Rank 0
Joined
06 Jul 2012
Posts
3
Location
Russia
PostedJul 09, 2012 8:02 am
same here, waiting 3 days and still no answer from suport for why my account suspended

Lyyrian

GameSage: Scarlet Blade
Lyyrian
Joined
05 Jun 2008
Posts
3500
Location
The Wired United States
PostedJul 09, 2012 11:15 am
It can up to 48 hours for GMs to respond to tickets. If after 48 hours, ask a GameSage from your respective game to forward your ticket. Sending multiple tickets on the same issue will slow everything down as far as a response. Also sending a reply back on your last ticket resets the timer and puts in back in queue.

faely

GameSage: Last Chaos
faely
Joined
13 Oct 2008
Posts
1768
Location
oregon United States
PostedJul 09, 2012 8:09 pm

Re: Bought AP in £10 with VISA and suspended. WHAT THE

Suspended for no reason. Seriously?!
Jalki123 wrote:
Been suspended for buying AP. This is how it started out:


I decided to buy AP for the first time! So I bought the £10 one.

It said I successfully purchased it and in the corner it said [1560 AP].

But when I went onto what I was on before, it said [ERROR AP] In red.

So I waited for 15-20 minutes as it said.

Then I clicked on [BUY COINS] in DDTank.

And it said 15-20 minutes... AGAIN!

So I waited again and clicked it at the right time.

But it said it AGAIN.

Thats when I decided to send in a ticket.

I got no reply back in 2 days. It is the 3d day now and I still NO reply!

Does it take a week or something?

And then I looked at [BUY AP], it said youv'e been suspended.

WHAT THE HECK?!  


This issue is gone over in detail here. Simple look-through of the threads will generally give you the answer you are looking for and avoids the need for the same question being posted repeatedly.

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4986
Location
Whale hunting in Norway
PostedJul 10, 2012 3:42 am
Please remember that billing tickets can take up to 5 business days to be answered.

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