Compared to my intentional lack of a vote from last month, Aeria has done a tiny bit better and advanced to a 2.
+1 for Shaiya's release of the Phoenix server. I was so happy to see the Shaiya community really come alive again, even if just for a couple of weeks. I haven't been on lately, but I'm already hearing whispers of the economy heading on a downward spiral. I understand that these things can be quite difficult to manage, and juggling the original servers at the same time must be stressful, but Phoenix needs that extra time and attention. I submitted a detailed report on the new player experience for the game and I sincerely hope some of my suggestions can really be taken into account and considered, both on Aeria's side and on Nexon's end of things. I still have high hopes for Phoenix.
+1 for Eden Eternal because I am continually impressed by the GM team compared to others I have worked with in the past. They really try to communicate with our players and be fair and responsive to important issues. I can't name one specific incident where a player has come to me twice about the same issue, so I can deduce that their problems are being resolved properly. I am still a bit disappointed in the AP promotions. They're just not quite up to par, in my opinion, and although I don't expect to see the Tiers and special events packed with Primes and mounts and all the best things, I also don't expect to see the only items even remotely interesting costing over $100 every single time, either. And that's how the last two Tiers have been.
-3 for Aeria itself/overall. The volunteer program needs some serious streamlining and changes. There are still unresolved issues with the website and there are still 'forgotten' promises made by Aeria nearly a year ago, with the last update (which only said "nope") being 4 months ago. The way some recent events have been handled still does not sit well with me, mostly on a personal level, because I expected better from Aeria. I've defended and supported Aeria for over 4 years and I feel that having to provide the same feedback every month is a waste of my time. Shouldn't that mean something to you?