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Amugi

Aeria: Product Manager
Amugi
Joined
02 Apr 2012
Posts
376
Location
United States
PostedJun 20, 2012 11:00 pm   Last edited by Amugi on Jun 20, 2012 11:29 pm. Edited 8 times in total

[Maintenance Notice] Server Merge

~ 6/25 -6/26 ~
Maintenance Notice for Server Merge

Maintenance Time:
Start Date : June 25th 7PM (PDT)
End Date: June 26th 7PM (PDT)

Click HERE to see what time it is in PDT!

We will be merging Server 1 to Server 2
During the maintenance, you may not be able to enter Server 1 and Server 2 of Dragon's Call. If maintenance fails to be completed on schedule, the availability of the game may be delayed accordingly. We apologize for any inconvenience this may cause.

After maintenance, Server 2 will open. Please stay tuned.

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Amugi

Aeria: Product Manager
Amugi
Joined
02 Apr 2012
Posts
376
Location
United States
PostedJun 20, 2012 11:01 pm   Last edited by Amugi on Jun 20, 2012 11:34 pm. Edited 4 times in total

Rules For Server Merge

Rules For Server Merge

Dragon’s Call will carry out a server merge in this time frame. Server 1 will be merged into Server 2. The Sky City Arena in both servers will be temporarily closed at June 22th 12:00PM (PDT). So don’t forget to claim any rewards you have obtained in time.

The new Sky City Arena after the server merge will be re-opened at June 26th 7PM(PDT). We will get you notified immediately if we open it in advance.

Please read the following rules about this server merge carefully so that you can get yourself prepared in advance:[/size]

Notes about the Server Merge:
1. Account & Character:
If your account has characters on both servers, you must decide to keep one character and delete the other one; the dragon gold and dragon stones on both characters will all be transferred into the character you kept. (When the server re-open after the merge, you'll get the instructions in-game by step, so you don't need to delete your char before merge.)

2. Players who choose to keep their character on Server 1 will have a chance to modify their character’s name; players who act as the leader of a guild on Server 1 will have a chance to modify their guild’s name. (When different players in Server 1 & Server 2 have same character names.)

3. Character Info:
A. Class and character attributes: all class info and basic stats and equipment attributes of the character you chose to keep will be kept and remain unchanged.
B. Inventory: items in the inventory will all be kept.
C. Skill level and skill builds will all be kept.
D. Titles will all be kept.
E. Experience points will stay the same as the one when the servers are merged.
F. Quests: The quest list will be cleared, but the quest progress will be kept. After being accepted again, uncompleted quests will be restored to their original progress.
G. All achievements will be cleared. But the achievements you have attained before the server merge can be re-claimed from the Achievement list.
H. All mails will be cleared, so please remember to claim any unclaimed items from your mails and save the mails you need before the merge.
I. The Market will be cleared, so please take back your items in the market in advance.
J. All friends will be cleared.
K. Auction House: all items in the Auction House will be cleared, so please don’t auction or bid on any items before the server merge.

4. Guild
A. Guild relationship: completely kept.
B. Guild wealth: completely kept.
C. Guild level: completely kept.
D. Guild buildings: completely kept.
E. Guild quests: Guild quests cannot be continued till the next day after the server merge completes.

5. Quiz show:
Personal scores will be kept, but the Score Rankings will be reset.

6. Mentor & Apprentice system:
The relationship between a mentor and an apprentice will be cancelled if either the mentor or the apprentice deletes its character upon the server merge.

7. Rankings:
All data will be re-ranked after the server merge and the rankings will be refreshed every an hour, so there will be no ranking data during the first one hour after the merge.
All accounts of which characters below Lv60 and without login for over 3 months will be deleted.

Amugi

Aeria: Product Manager
Amugi
Joined
02 Apr 2012
Posts
376
Location
United States
PostedJun 20, 2012 11:12 pm

Server Merge (S1 & S2) FAQ

Server Merge (S1 & S2) FAQ

This FAQ should answer most of the questions on the announcement for Server 1 &Server 2 Merge. As soon as additional information will be available, we will add it to this FAQ.

What happens if your account has characters on both servers?
If your characters on Server 1 and Server 2 registered by the same email account, you'll get the instructions in game by step when the server re-open after the merge. Then you can decide which char to keep or delete. Also, the dragon gold and dragon stones on both characters will all be transferred into the character you kept. So you don't need to delete your char before merge.

What happens if players choose to keep their character on Server 1?
All players from Server 1 will have a chance to modify their character’s name; players who act as the leader of a guild on Server 1 will have a chance to modify their guild’s name.

What character info will be retained?
A. Class and character attributes: all class info and basic stats and equipment attributes of the character you chose to keep will be kept and remain unchanged.
B. Inventory: items in the inventory will all be kept.
C. Skill level and skill builds will all be kept.
D. Titles will all be kept.
E. Experience points will stay the same as the one when the servers are merged.
F. Quests: The quest list will be cleared, but the quest progress will be kept. After being accepted again, uncompleted quests will be restored to their original progress.
Edited:G. All achievements will not be cleared.
H. All mails will be cleared, so please remember to claim any unclaimed items from your mails and save the mails you need before the merge.
I. The Market will be cleared, so please take back your items in the market in advance.
J. All friends will be cleared.
K. Auction House: all items in the Auction House will be cleared, so please don’t auctions or bid on any items before the server merge.
What guild info will be retained?
A. Guild relationship: completely kept.
B. Guild wealth: completely kept.
C. Guild level: completely kept.
D. Guild buildings: completely kept.
E. Guild quests: Guild quests cannot be continued till the next day after the server merge completes.

Will all the items stored in the personal warehouse and guild warehouse be kept after the merge?
Yes, all stuff in both personal warehouses and guild warehouses will be retained after the merge.

How will quiz show be kept after the merge?
About quiz show, personal scores will be kept, but the Score Rankings will be reset.

How will Mentor & Apprentice system be kept after the merge?
The relationship between a mentor and an apprentice will be cancelled if either the mentor or the apprentice deletes its character upon the server merge.

How will rankings be kept after the merge?
All data will be re-ranked after the server merge and the rankings will be refreshed every an hour, so there will be no ranking data during the first one hour after the merge.

What happens if players didn't claim their reward from Sky City Arena before server merge?
Unless you delete your char, your reward remain in the sky city arena are still claimable after the merge. Data of players' teams would be cleared, so reward for Single fights are able to claim directly while reward for Pair and Trio need to join a team first (No need to be with the original members).

Will AP reset during the down time?
Since the servers would be down for more than 24 hours, when the server re-opens, AP will replenish by 150.

How to claim Top Achievement after the server merge?
Since different players claimed Top Achievement before on Server 1 & Server 2, the Top Achievement data would be cleared during the downtime. When the server re-opens, players can claim it when any one first hit the target.
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