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SirLazarus

Rank 3
SirLazarus
Joined
13 Mar 2011
Posts
1142
Location
Behind you, United States
PostedMay 10, 2012 7:47 pm
Nice, definitely a move in the right direction. Thanks for informing us.

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Rhia_Shirubia

Rank 5
Rhia_Shirubia
Joined
10 Jun 2008
Posts
3246
Location
Shirubia Clan Canada
PostedMay 10, 2012 7:56 pm
Interesting, I look forward to the changes if any this creates for Aeria, it seems like a great step forward ~

coduxs

Rank 5
coduxs
Joined
27 Nov 2010
Posts
4244
Location
Retired Community Lover, New Zealand
PostedMay 10, 2012 11:31 pm
Good to see some activity at your end. Hopefully its a step in the right direction.

xybolt

Rank 5.2
xybolt
Joined
10 Sep 2008
Posts
15077
Location
Balegem, flemish region Belgium
PostedMay 11, 2012 1:44 am
birth of aeria games USA : 21 september 2007

starting a Customer Relations Team : 11 may 2012



Slow progression ? but i'm glad that there is a decision which is only based on customer relationship. Should have been done 5 years ago and then you wouldn't experience that amount of rants, cries, rages and such

signature of xybolt

Ourous

Rank 4
Ourous
Joined
07 May 2011
Posts
1723
Location
SoulShrine was better than you. Australia
PostedMay 11, 2012 3:30 am
Ignore the '[b]'

el_mikemeister

Rank 4
el_mikemeister
Joined
12 Jan 2011
Posts
1663
Location
"The Realm of Brass and Blood"~ Portugal
PostedMay 11, 2012 3:37 am

~ BUMP~

~ (╯°O°)╯FUS RO DAH! ==== ┻━┻ ~
~Step-by-STep

Happy to hear about this new improvement, lets hope this works well as expected^^

This is indeed a STEP torwards the RIGHT direction!!

Not that IT WAS BAD before... just that... the "FIrewall" between the COmmunity and the Staff doesnt help at all (maybe a specific game, maybe in all) i do undestand how "online gamming companies" work, their methods, objectives and offcourse main purpose (profit/service)

Please Dont Treat us like Monkeys, and Please when something goes wrong...
Dont assume whoever is on the "other side" is a Thug or an IDIOT... Aeria allready did a couple of Radical "i-dont-care-what-you-are-saying" punishments without even trying to verify what was really wrong...

Aeria Staff > GMs > GS volunteers > COmmunity .
Make all of them work together (fix what needs to be fixed, answer with dignity , are remeber just because "we" play games...doesnt mean we are 8years old spoiled brat)> no offence to 8year kids

Good Job thought, i support this kind of improvements.

~ Huge Fan.

Blame.XC1

brenin_llwyd

Rank 3
Joined
26 Aug 2008
Posts
1324
Location
Croatia
PostedMay 11, 2012 3:57 am
Hmm, interesting.

TreishaSempai

Rank 4
TreishaSempai
Joined
04 Apr 2010
Posts
1794
Location
Lancaster United States
PostedMay 11, 2012 6:31 am
I'm hoping this means things will be taking steps in the right direction for once.

Alastoreo

Rank 5
Alastoreo
Joined
13 Dec 2010
Posts
3847
Location
Singapore
PostedMay 11, 2012 7:50 am
You mean this has been of no use? :O

Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedMay 11, 2012 8:14 am
Alastoreo wrote:
You mean this has been of no use? :O  


Sure it has. We just have a team to take it to the next step, and deal with it on a more personal level.

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