So at around 9pm PDT / Midnight EDT, something happened with the Internet connection at the datacenter in Montreal where the majority of Aeria's servers are hosted. This includes most (if not all of) the MMORPG servers, the shoutbox, and a few others.
If you're talking about the connection issues when trying to log back in to Eden Eternal, they were resolved ~35 minutes after the disconnect. Everything is up and running now.