I enjoy your games alot of them have good concepts and they just generally are fun to play. My low rating doesn't reflect on that, your games are good they are fun and have great people in them but they are generally buggy. Bugs have been in the game i've been playing since the release of it, While the the Dev team says working on the issue.
Balance issues between Free to play players and paying players is just to huge, I understand you need some form of income but it is just such a large gap it is almost impossible to keep up with a paying player. Even more so when they are pumping the money into the game like it's a tap of running water.
I've had an issue with buying AP for about 6-8 months now, I've put in tickets to get the issue resolved and after a very long time i managed to get a response that told me. Due to the region i'm in China i'm currently unable to buy AP, They suggested i use a Proxy Service to buy it. I hardly find that to be a viable solution it is very risky i could not only lose this account i could also lose my credit card details. While buying AP is optional it just seems like i'm just given a risky choice or to not buy AP.
Game Golden Age S1 was just forced into a server merge that stopped a very long and extremely fun war between alliances/kingdoms to save S2, Honestly i think it was a poor time to do it. Not to mention the merge was pretty sloppy server was released then had to be rolled back wasting 12 hours of gameplay time for some players, AP was lost and some people have yet to recieve it back VIP daily login count was reset for some players yet other players that logged on directly after the rollback seemed ok to keep it, Where others that had been on for the full period of the server being live before the rollback got theirs reset because it was like 3am in the morning.
Electro and the GM's worked hard to get sort it out without rolling back the server but couldn't do it with a hotfix so the servers were rolled back, The devs from what i've heard left the PM and GM's no choice in the matter. Still this upset alot of players that did put in the time before the rollback and still haven't had their issues looked at.
I'd love to see Daily Rewards return back to this game they were fun, i enjoyed them but they were removed
GMs and GS's are awesome you guys have great communication and try hard to work with players to resolve issues but sadly the other factors for me at the moment have lowered my rating. But! at the rate you guys are working on it i hope that it will be much better soon!
Please forgive my massive wall of text and my spelling and gramma errors.