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Account Suspended after purchasing AP (Paypal recurring)
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wjr87
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Joined
22 Jun 2011
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4
Location
Singapore
Posted
Apr 24, 2012 2:44 am
Account Suspended after purchasing AP (Paypal recurring)
Hi, I purchased paypal recurring sub (1350 AP) and right after that ... my account got suspended. Any help regarding this issue will be appreciated. Trying to purchase the 24hr Special Bundle Pack Offer for Lord of Ultima.
Regards,
JR
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Relaera
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Joined
14 Mar 2008
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2201
Location
Wilmington United States
Posted
Apr 24, 2012 4:17 pm
If it was your first time purchasing AP, your account may have been temporarily suspended while they confirm payment. It should be lifted within 48 hours.
You may, however
file a ticket with Billing
. If they receive your ticket before the hold is lifted, it could help to expedite the process.
Are the servers down? I don't know. Click here to check.
GameServerStatus.com
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wjr87
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22 Jun 2011
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4
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Singapore
Posted
Apr 24, 2012 10:30 pm
It seems there is a security feature where aeria lock your account when you purchase AP after a long time of AP inactivity.
Problem solved after filing a ticket. Thanks
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Account Suspended after purchasing AP (Paypal recurring)