Thank you for taking the time to send us this e-mail!
We regret to inform you that the issue is still being researched.
No items lost are being reimbursed at this time.
The previously made statement has made no confirmation on any
restoration at the moment.
We apologize for any inconvenience you may have experienced.
If you have any further questions or concerns, feel free to add them to
this e-mail.
Thank you for your patience,
Team Action