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electro

Aeria: Product Manager
electro
Joined
23 Dec 2006
Posts
605
Location
The Bay Area United States
PostedApr 18, 2012 1:49 pm   Last edited by electro on Apr 18, 2012 6:53 pm. Edited 8 times in total

[Merged Server 1+2] Rollback Annoucement!

All servers under maintenance!
Update @ 5:50 PM PDT: We have completed our maintenance! Server 3 and merged Server 1+2 will be up in a few moments! We appreciate the wait and a special extra package has been sent!
Please follow the export steps if you are a S1/S2 users that is logging in for the first time here!

S1+S2 AP spent after the merge and before we go back live today, will be refunded after 7PM PDT 4/18/12!

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Our servers will be under maintenance now for Servers 1-3!
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Hello Sires!

We greatly apologize for the stress and inconvenience of the issues that presented themselves late last night. With dedicated support from the developer Giant, we plan to rollback all merged data to the point prior to public access and remerge the servers!

Additional reward gift items and a very special event is planned to ensure everyone is left with a satisfied experience! We strive to constantly improve and update our abilities to provide one of the best gaming experiences!

Important Note:
Since all data for Servers 1 and 2 will be rolled back Gold will be restored before being Spent and AP will be refunded for gold exchanges made!

More updates and news to come shortly! We apologize for the sudden announcement as we wish to solve these issues ASAP!
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Pandaladan

Rank 0
Joined
21 May 2009
Posts
31
Location
Australia
PostedApr 18, 2012 1:52 pm   Last edited by Pandaladan on Apr 18, 2012 1:56 pm. Edited 1 time in total
Oh god.

Alot of players just managed to settle grain issues.

With this reset will we still be placed in Silver Beach?

Will the reset also reset all the items that were sent to us?

electro

Aeria: Product Manager
electro
Joined
23 Dec 2006
Posts
605
Location
The Bay Area United States
PostedApr 18, 2012 1:54 pm   Last edited by electro on Apr 18, 2012 2:12 pm. Edited 1 time in total
Pandaladan wrote:
Oh god.

Alot of players just managed to settle grain issues.

I just blew 3 terrian reforms Sad  


Don't worry Pandaladan, we plan to have a enhanced compensation package with Grain certificates and AP spent in game before we return. Smile

Note: Gold that you already had before the server was accessible will be restored! AP that was spent to exchange more gold will be refunded AP back! Smile

Bonushand

Rank 0
Joined
24 Apr 2011
Posts
52
Location
United States
PostedApr 18, 2012 1:56 pm
I think it's pretty funny that you sent us a Brandy with the rollback message. Wont I just lose that brandy in the rollback? Laughing

zwartje

Rank 2
zwartje
Joined
24 Apr 2007
Posts
523
Location
Delft Netherlands
PostedApr 18, 2012 2:00 pm   Last edited by zwartje on Apr 18, 2012 2:01 pm. Edited 1 time in total

Time needed

Any ETA
Any idea of how long this will take?

btw, advanced movers.. will they return in our mailbox as well??? or a lot of us are screwed Sad

but thx for the fast action anyway!

*I drank the Brandy BH, before they went offline Very Happy*

ArtyD42

Rank 4
ArtyD42
Joined
21 Dec 2007
Posts
1711
Location
Carpentersville United States
PostedApr 18, 2012 2:01 pm

Bob_D

Rank 0
Bob_D
Joined
29 Apr 2010
Posts
45
Location
Netherlands
PostedApr 18, 2012 2:02 pm   Last edited by Bob_D on Apr 18, 2012 2:27 pm. Edited 1 time in total
Lol I guess this means my +15 vip weapon I made today will be back to +10 aswell^^
Same counts for the 2 epics I got, THank you Aeria Smile

CogitationS

Rank 1
CogitationS
Joined
04 Nov 2011
Posts
235
Location
Canada
PostedApr 18, 2012 2:03 pm
For gods sake. Not happy. Not happy at all.

Your compensation pack better be something amazing because you just killed 14 hours of my organizing and setup.


Kynbound

Rank 0
Kynbound
Joined
12 Jan 2012
Posts
13
Location
Almada Portugal
PostedApr 18, 2012 2:04 pm
Bonushand wrote:
I think it's pretty funny that you sent us a Brandy with the rollback message. Wont I just lose that brandy in the rollback? Laughing  


Yep

AlMothafar

Rank 0
AlMothafar
Joined
22 May 2010
Posts
114
Location
Jordan
PostedApr 18, 2012 2:05 pm   Last edited by AlMothafar on Apr 18, 2012 2:06 pm. Edited 1 time in total
OK for me its good idea, and I'm not sad really , but when you will finish in hours from now?

and I want to ask , you will go as a server 1 and server 2 dedicated or like just do merge again with old data ?

I mad from 1 thing, its about a sudden maintenance without even mail in the game :O
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