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GMAnya

GameMaster: USA
GMAnya
Joined
22 Aug 2011
Posts
437
Location
Santa Clara United States
PostedApr 12, 2012 5:49 pm

[Having Difficulties Connecting?]

Follow these steps!
If you are having troubles with a function of the game, or some items have not taken into affect and whatnot, try the following steps that might resolve your problem!

If you are using Mozilla Firefox and get a black screen while loading, try downgrading your Flash to version 10.3. Go here and click on Flash Player 10.3


1) Make sure that your Flash plug-in is up to date http://www.adobe.com/support/flash/downloads.html
2) Clear your Browser cache (instructions below)
3) Clear your Flash Cache, click Delete all Sites

Secondary steps would be to connect using a different Browser (we recommend Google Chrome or Mozilla Firefox) or from a different computer/internet connection and see if that helps resolve the issue.

If you still have a problem contact us


How to clear your Browser Cache
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Internet Explorer 9 (9.0 version)




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Chrome (14.0 version)




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Firefox (7.0 version)



Do you have an older browser version? Check this out!
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