Er, yeah I sent the email on the 19th when they announced the refund for the problem items, I hope the points get replaced soon. The attack potion was pretty amazing, I will say that much.

did u send an e-mail to them?

make sure the address was right.


lots of people put aeriagame instead of games''

many members would have bought those items so just wait there are little staff to do this job

After 21 days I sent another email to account Billing support, hopefully it was just an error on part when i first sent the request in. I know I am not yet perfect! = )

I believe this has been taken care of by the billing department.

Yep, it was. I am sure I didn't add the right account name but all is well and I appreciate the help. Rock on Dudes! *makes neat hang loose sign while sipping a cold drink*

Well, Psikolon, u will have a long wait. I got an email with a "We are sorry the item is not working" and the subsequent emails sent I have not gotten a reply yet. Yes, u will get your refund, before Xmas. In the mean time, let us hear Aeria make them excuses for "We got to make money" but no customer support. After the 3d week, who counts.

Do you know how many people they get emails from? Thousands, so just be paitent, you'll get it in due time.

Learn to read

KungMing wrote:

I believe this has been taken care of by the billing department.

psiklon wrote:

Yep, it was. I am sure I didn't add the right account name but all is well and I appreciate the help. Rock on Dudes! *makes neat hang loose sign while sipping a cold drink*

have a nice day

blazer1991 wrote:

Do you know how many people they get emails from? Thousands, so just be paitent, you'll get it in due time.

and how many are legit problems too and not falsified, it does happen