So, my girlfriend recently requested to unsuspend her account, for she had it set to where she could not buy any ap. She received a messgae from Aeria stating the following:
Thank you for contacting us regarding this matter. We have verified the
status of this payment and you account access has now been restored.
Please log into the game and our website and verify that you can access
your account and any remaining AP.
If there is anything else we can assist you with simply let us know.
How long will this process take? We got the message at noon but it has nearly been 6 hours since and her account has remained the same just like before. Does it take 24 hours to work? Is there a certain way we are to log on?