Trust the GM's but like a couple of years back I had the same thing. And tried to uninstall and it didn't go down right obviously, which means when you reinstall it does the same thing or won't open (comes up with an error message). It was like "**** no, you aint getting rid of me that easily". I am a girl who knows nothing of techology to fix the issue*I bought a new laptop. xD
Join Last Chaos, we got cookies and milk.