4 out of 5.
EE still has Lag spikes and Disconnects even on not-so-populated channels.
Gets worse when event is on, but possible because of server stress dealing with more math processing EXP (that X-legend might made it not so optimized).. But still, bad.
Good stuff was the GS thing. GS' are normally there helping, specially Nyamphy. Seems he/she never sleeps, always there (at least when i'm logged). Almost never saw other GS', or if i saw, was not much helping anything. I've sent couple bug reports to he/she and i hope they were forwarded.
The support ticket don't let me down all the time likeother companies did in all my gameplay on their games. At Aeria they answer fast, feels a little like a copy/paste answer but always trying to sound normal, which i respect. Couldn't help me once when i made a survey, simply throwing the problem at the survey website, which never replied and aeria simply don't care. Got mad at that time, teaching me to never do any survey again in that 'get free ap' stuff..
So in an overall, Aeria pleases me alot.. Considering my past experience with IJJI, Nexon, NDoors (r.i.p.) and LevelUp Games.