How would you rate Aeria Games Service?

5 (Excellent)
14%46 Votes
4
18%62 Votes
3
19%65 Votes
2
14%49 Votes
1 (Poor)
32%105 Votes
Total Votes :: 327 Votes
Author Message

Arthur5174

Rank 5
Arthur5174
Joined
24 Dec 2010
Posts
3324
Location
Canandaigua, New York United States
PostedJan 31, 2012 10:26 am
4. I would like to see Eraser fixed, and Lucky Charms not be used up on PLH's and successful links. I am unsure if the boxes are still up in the air in Caelum Greendieta on the 2nd floor but if not, that too, needs to be fixed. Additionally, make the Enhanced Windspin Lv2 do damage to the KI relics/Etain alter (not just from inside the relic/alter). other than that I am happy with the overall service/response times from Aeria Team and the progress they are making to include feedback, from us, the community. Some things just take time to resolve-I understand this when working with others in real life. Some people have this McDonaldization mentality to get what they want when they want it. This is a counter-cultural mindset that does nothing to be pro-active and sensible to the reality of what goes on behind the scenes. Good job overall and keep up the good work and diligence to keep things moving forward Very Happy

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huhuhuu

Rank 0
Joined
24 Oct 2009
Posts
165
Location
Yemen
PostedJan 31, 2012 10:45 am
2.

*Insert comments that are said every month*

doc09

Rank 4
doc09
Joined
08 May 2010
Posts
2661
Location
Ursun mountain United States
PostedFeb 01, 2012 7:56 pm
-The Tickets can do some improvement, not many people like waiting 10 days to get their items enchanted or max oj'ed.

-A Long with the spammers in Shaiya , Great Job Guys Smile they're are less now.

-Lucky charms not be consumed on a successful link would be nice

-Item color changes, like change the look of a lucky charm to green so we dont get mixed up with Red Phoenix charm. And idk if this has been said before, but some Deprimo icons looks like some of the Nascor icons and i get confused with this if i get a drop, or i'm going through my WareHouse and i think i see a Deprimo protector and it turns out to be a Dreamy Nascor Protector

Disturbed_Ryder

Rank 1
Disturbed_Ryder
Joined
07 Jul 2009
Posts
227
Location
Charlotte United States
PostedFeb 01, 2012 8:22 pm
I gave a 4

I was to the point where I wish I could slap Aeria. After leaving for a while and coming back, you've made some huge improvements on not only gameplay, but costumer service as well. I really think you're doing a pretty decent job and should keep it up.

gdragon121

Rank 0
gdragon121
Joined
26 Jan 2012
Posts
1
Location
United States
PostedFeb 02, 2012 8:51 am

lagg i gave a 3

it seems that when i play grandfantasia for a long time it starts to lagg idk if its something in the programm or in my man frame interface thats is causeing this problem but if u have any suggestions can u let me noe

supertown

Rank 0
Joined
27 May 2011
Posts
61
Location
United States
PostedFeb 02, 2012 9:32 am
Service = POOR

I've probably spent $200.00 on Aeria game

I spent 1.5k ap during promo recently

I fail to receive some of the items

I report this to GMs via support ticket

I GET BANNED FOR "PROMOTION FRAUD" BECAUSE GM THINK IM LYING.

THIS IS HOW LOYAL, HONEST, MONEY-SPENDING CUSTOMERS ARE TREATED. I STILL HAVE NOT RECEIVED HALF OF THE ITEMS I WAS SUPPOSED TO GET.

I AM NOT A LIAR. I WAS NOT COMMITTING PROMOTION FRAUD. I WAS TRYING TO GET SUPPORT BECAUSE I FAILED TO RECEIVE ITEMS. I CAN'T EVEN SEND TICKETS ANYMORE BECAUSE IM AFRAID OF GMs.

LordRapthorne

Rank 5
LordRapthorne
Joined
26 Apr 2010
Posts
4050
Location
United Kingdom
PostedFeb 02, 2012 7:15 pm

Re: lagg i gave a 3

gdragon121 wrote:
it seems that when i play grandfantasia for a long time it starts to lagg idk if its something in the programm or in my man frame interface thats is causeing this problem but if u have any suggestions can u let me noe  


The program itself is full of memory leaks, best way to fix it is restart the client every few hours

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Knights101

Rank 0
Knights101
Joined
21 Jul 2010
Posts
107
Location
silsbee United States
PostedFeb 02, 2012 7:58 pm
3.. they need to find a way to make games not lag as bad

arehsilleh41

Rank 0
Joined
30 Jul 2010
Posts
2
Location
United States
PostedFeb 02, 2012 7:59 pm
I have spent a good $5,000.00 on AP. Sadly I lost MOST of what I spent that AP on to a GS that was "helping" me transfer. Smile So Aeria you get a *1* for suckish GS's Very Happy

Avyn

Rank 5.2
Avyn
Joined
16 Feb 2009
Posts
12963
Location
Western Canada
PostedFeb 02, 2012 8:25 pm
arehsilleh41 wrote:
I have spent a good $5,000.00 on AP. Sadly I lost MOST of what I spent that AP on to a GS that was "helping" me transfer. Smile So Aeria you get a *1* for suckish GS's Very Happy  

You are a liar and not a particularly clever one.

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